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2.0

When I called to tell them I never got my order, I was told that since I got priority shipping, there was insurance on the shipment. When I still didn't get it, I called back to check on it and was told again that they shipped it when I asked and that they could ship it again.

I asked for next day shipping, and was told that the rep would have to ask his boss and call me back. When I called back because I hadn't heard anything, then I was told that they never shipped the second one and they wouldn't reship it!! I had to call the US Postal service myself and open up an investigation with them! No one ever appologized that I was outright lied to, and they couldn't care less that I paid for a product I never received!!!!

Terrible customer service.....

I dont know about the product, because I never got it, but I have read awful reviews. I cant brkieve they have been in business for 10 years....

Reason of review: Order processing issue.

Location: Lubbock, Texas

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